Terms of service
OVERVIEW
Welcome to the website and online store operated by Amuri ApS (“Amuri”, “we”, “us”, or “our”). Through this website, we provide access to our products and services, including all related information, content, features, tools, and functionalities (collectively referred to as the “Services”).
Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer and sell our products to you.
These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of the Services, including but not limited to browsing our website, placing orders, purchasing products, or otherwise interacting with the Services.
By visiting our website, accessing the Services, or purchasing products from our store, you agree to be bound by these Terms of Service as well as our Privacy Policy, Refund Policy, and any other policies referenced in these Terms.
If you do not agree with these Terms of Service or the policies referenced herein, you must not access or use the Services.
We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting changes on this page. It is your responsibility to review these Terms periodically for updates. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent and warrant that you are at least the age of majority in your country of residence and legally capable of entering into binding agreements.
If you are accessing or using the Services on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms of Service.
To access certain features of the Services, including placing orders or creating an account, you may be required to provide certain information such as your name, email address, billing information, payment details, and shipping address. You agree that all information you provide to us is accurate, complete, and current, and you agree to promptly update such information if it changes.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account. You accept responsibility for all activities that occur under your account.
You may not transfer, sell, assign, or otherwise allow another person to use your account without our prior written permission.
We reserve the right to refuse service, suspend accounts, cancel orders, or terminate access to the Services if we believe that information provided by you is inaccurate, misleading, fraudulent, or if your use of the Services violates these Terms or applicable laws.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to ensure that the products presented through the Services are described and displayed as accurately as possible. However, we do not guarantee that all product descriptions, images, colors, textures, or other product characteristics displayed on your device will be completely accurate. Differences may occur due to variations in device displays, lighting conditions, packaging updates, or natural variations in raw ingredients.
All product descriptions, specifications, availability, and pricing are subject to change at any time without prior notice at our sole discretion. We reserve the right to modify, discontinue, or limit the availability of any product at any time.
The products sold through the Services are intended for personal use only. Unless otherwise expressly agreed in writing, our products may not be purchased for resale, commercial distribution, or export.
Amuri products are food supplements. Food supplements should not be used as a substitute for a varied and balanced diet and a healthy lifestyle.
If you are pregnant, breastfeeding, taking medication, or have a medical condition, we recommend consulting a qualified healthcare professional before using food supplements.
Individual responses to food supplements may vary. Amuri does not guarantee any specific outcome from the use of its products.
We reserve the right to limit the quantities of products purchased per person, household, or order where we believe such limitations are necessary to prevent misuse, unauthorized resale, or abuse of the Services.
SECTION 3 – ORDERS
By placing an order through the Services, you submit an offer to purchase the products listed in your order. All orders placed through our website are subject to acceptance by Amuri.
After you place an order, you will receive an order confirmation email acknowledging that we have received your order request. This confirmation does not constitute acceptance of your order. A binding agreement is only formed once your order has been processed and accepted by us.
We reserve the right, at our sole discretion, to refuse or cancel any order for reasons including, but not limited to:
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product availability
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errors in product descriptions or pricing
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suspected fraud or unauthorized transactions
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suspected resale or commercial distribution
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violation of these Terms of Service
If we cancel or modify an order after payment has been processed, we will notify you using the contact information provided when the order was placed and issue a refund where applicable.
You are responsible for ensuring that all information provided when placing an order, including billing details, shipping address, and contact information, is accurate and complete. We are not responsible for delays or delivery issues resulting from incorrect or incomplete information provided by you.
Products purchased through the Services are intended for personal use only unless otherwise agreed in writing. We reserve the right to limit or cancel orders that appear to be placed by dealers, resellers, or distributors.
All purchases made through the Services are also subject to our Refund Policy, which forms part of these Terms of Service.
SECTION 4 – PRICES AND BILLING
All prices displayed on the Services are shown in the applicable currency indicated on the website and are subject to change at any time without prior notice.
The price charged for a product will be the price in effect at the time the order is placed and will be reflected in the order confirmation provided to you.
Unless otherwise expressly stated, prices displayed on the website do not include shipping costs, delivery fees, customs duties, import taxes, or other applicable charges. Such charges will be clearly indicated during the checkout process before you complete your purchase.
While we make reasonable efforts to ensure that all pricing information is accurate, errors may occasionally occur. In the event that a product is listed at an incorrect price due to typographical errors, technical errors, or incorrect information received from suppliers, we reserve the right to cancel or refuse any orders placed for that product. If your payment has already been processed and your order is cancelled, we will issue a refund for the amount charged.
You agree to provide current, complete, and accurate billing and payment information for all purchases made through the Services. You also agree to promptly update your account and payment information, including email address and payment method details, so that we can complete your transactions and contact you if necessary.
By placing an order, you represent and warrant that you are authorized to use the payment method provided and that all payment information submitted is accurate and lawful.
We reserve the right to refuse or cancel orders if we suspect that payment information is fraudulent, unauthorized, or otherwise unlawful.
SECTION 5 – SHIPPING AND DELIVERY
Amuri ships products to the destinations listed on our website. Available shipping options, delivery regions, and estimated delivery times will be displayed during the checkout process.
Delivery times provided on the website are estimates only and are not guaranteed. While we aim to process and ship orders promptly, delays may occur due to circumstances beyond our control, including but not limited to shipping carrier delays, customs processing, weather conditions, or other unforeseen events.
Once your order has been handed over to the shipping carrier, the risk of loss or damage to the products passes to you, to the extent permitted by applicable law.
Customers are responsible for providing accurate and complete shipping information when placing an order. Amuri cannot be held responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete delivery information provided by the customer.
If a package is returned to us due to incorrect address details, failure to collect the package, or refusal of delivery, we reserve the right to charge additional shipping fees for resending the order.
In the event that a shipment is lost or damaged in transit, customers should contact us as soon as possible so that we can investigate the matter with the shipping carrier.
Additional details regarding shipping and delivery may be provided in our Shipping Policy, which forms part of these Terms of Service.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services, including but not limited to text, graphics, logos, product names, images, videos, designs, branding elements, website layout, and other materials (collectively referred to as the “Content”), is the property of Amuri ApS, its licensors, or its content suppliers and is protected by applicable intellectual property laws.
The Content provided through the Services is made available solely for your personal and non-commercial use in connection with browsing our website and purchasing our products. No part of the Services or the Content may be copied, reproduced, distributed, republished, uploaded, displayed, transmitted, or otherwise used for commercial purposes without our prior written consent.
You may not use any trademarks, brand names, logos, product names, or other proprietary identifiers belonging to Amuri without our express written permission.
Unauthorized use of our Content, including copying product images, marketing materials, or website text for commercial purposes, may violate intellectual property laws and may result in legal action.
Nothing in these Terms of Service grants you any license, ownership rights, or other rights to use the intellectual property of Amuri except as expressly permitted in these Terms.
SECTION 7 – PROHIBITED USES
You may use the Services only for lawful purposes and in accordance with these Terms of Service.
You agree not to use the Services in any way that violates applicable laws or regulations, including laws relating to consumer protection, intellectual property, privacy, or electronic communications.
You may not use the Services to engage in fraudulent, misleading, or deceptive activities, including placing orders using false information, unauthorized payment methods, or information that does not belong to you.
You also agree not to misuse the website or attempt to interfere with its proper functioning. This includes attempting to gain unauthorized access to the Services, the servers on which the website is hosted, or any related systems or networks. You may not attempt to introduce viruses, malicious code, or any other harmful technology that could damage or disrupt the Services.
The Services and their Content may not be used for the purpose of copying, collecting, scraping, reproducing, or commercially exploiting any part of the website without our prior written permission.
We reserve the right to suspend or terminate access to the Services, cancel orders, or restrict access to the website if we believe that a user has violated these Terms of Service or used the Services in a manner that could harm Amuri, its customers, or its operations.
SECTION 8 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Amuri ApS shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of the Services or the purchase or use of any products offered through the website.
This includes, but is not limited to, loss of profits, loss of data, loss of business opportunities, or other similar damages, even if we have been advised of the possibility of such damages.
Amuri makes reasonable efforts to ensure that the Services operate correctly and that product information is accurate and up to date. However, we do not guarantee that the website will always be uninterrupted, secure, or free from errors.
To the extent permitted by law, Amuri shall not be responsible for delays, interruptions, or failures of the Services resulting from circumstances beyond our reasonable control, including but not limited to technical failures, internet outages, or actions by third-party service providers.
Nothing in these Terms of Service shall limit or exclude liability where such limitation or exclusion is not permitted under applicable law, including liability for fraud, intentional misconduct, or other liabilities that cannot be limited under applicable law.
Where liability cannot be excluded but may be limited under applicable law, the total liability of Amuri arising out of or relating to any order or use of the Services shall not exceed the amount paid by the customer for the product giving rise to the claim.
SECTION 9 – THIRD-PARTY SERVICES
Certain features of the Services may be provided through or rely on third-party services, platforms, or tools that are not owned or controlled by Amuri. Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.
In addition, certain services used in connection with your order, including payment processing, shipping, analytics, or website functionality, may be operated by independent third-party providers.
When you access or use such third-party services through our website, you may also be subject to the terms, policies, and practices of those third parties. Amuri is not responsible for examining or evaluating the content, accuracy, policies, or practices of any third-party services.
To the extent permitted by applicable law, Amuri shall not be liable for any loss, damage, or issues arising from your use of third-party services or from transactions conducted through such providers.
Your use of third-party services is at your own risk and discretion, and we encourage you to review the relevant terms and privacy policies of those providers before engaging with their services.
SECTION 10 – PRIVACY AND DATA
Your privacy is important to us. Any personal information that you provide through the Services, including when placing an order, creating an account, or contacting us, will be processed in accordance with our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal data, including information such as your name, contact details, payment information, and shipping address.
In order to operate our online store and fulfil orders, certain personal information may be shared with trusted third-party service providers, including payment processors, shipping carriers, website hosting providers, and other technical service providers involved in operating the Services.
These third parties are only given access to the personal data necessary to perform their services and are required to process such data in accordance with applicable data protection laws.
By using the Services and placing orders through the website, you acknowledge that your personal data will be processed as described in our Privacy Policy.
SECTION 11 – DISCLAIMER OF WARRANTIES
The Services and all products offered through the website are provided on an “as available” basis.
While Amuri makes reasonable efforts to ensure that the website functions properly and that product information is accurate and up to date, we do not guarantee that the Services will always be uninterrupted, error-free, or completely secure.
We do not warrant that the results obtained from the use of the Services will meet your expectations or requirements.
To the extent permitted by applicable law, Amuri disclaims any warranties that are not expressly stated in these Terms of Service. This includes implied warranties relating to the availability, reliability, or performance of the Services.
Nothing in these Terms of Service shall limit or exclude any consumer rights that cannot be waived or limited under applicable law, including mandatory rights provided under consumer protection legislation.
SECTION 12 – USER RESPONSIBILITY
Users of the Services are responsible for ensuring that their use of the website and the purchase of products comply with applicable laws and these Terms of Service.
You agree not to misuse the Services, provide false information when placing orders, or engage in activities that may harm Amuri, the website, or other users.
If your use of the Services causes damage to Amuri due to unlawful behavior, fraud, misuse of payment methods, or violations of these Terms of Service, you may be held responsible for such damages to the extent permitted under applicable law.
Amuri reserves the right to suspend access to the Services, cancel orders, or take other appropriate measures if a user violates these Terms or applicable laws.
SECTION 13 – CHANGES TO THE SERVICES OR TERMS
Amuri reserves the right to update, modify, suspend, or discontinue any aspect of the Services at any time, including product offerings, website features, pricing, or content available through the website. Such changes may occur for a variety of reasons, including improvements to our Services, changes in business operations, technical developments, or updates required to comply with applicable laws and regulations.
We may also revise or update these Terms of Service from time to time. When changes are made, the updated version of the Terms will be published on this page, and the effective date may be updated accordingly. It is your responsibility to review the Terms periodically in order to remain informed about any changes.
Where required by applicable law, we may provide additional notice of significant updates to these Terms of Service, for example through the website or by other appropriate means.
Your continued use of the Services after any updated Terms of Service have been published constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.
If you do not agree with the updated Terms of Service, you should discontinue your use of the Services.
SECTION 14 – GOVERNING LAW
These Terms of Service and any agreements through which Amuri provides products or Services shall be governed by and interpreted in accordance with the laws of Denmark, without regard to conflict of law principles.
Any disputes arising out of or relating to these Terms of Service, the use of the Services, or the purchase of products through the website shall be subject to the jurisdiction of the competent courts of Denmark, unless mandatory consumer protection rules provide otherwise.
If you are a consumer residing in the European Union, you may also benefit from certain mandatory consumer protection provisions of the laws of your country of residence. Nothing in these Terms of Service shall limit or exclude such rights where they apply.
The European Commission also provides an online dispute resolution platform which consumers may use for resolving disputes related to online purchases. This platform can be accessed at:
https://ec.europa.eu/consumers/odr
Amuri is not obligated to participate in alternative dispute resolution procedures before a consumer arbitration board unless required under applicable law.
SECTION 15 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, the Services provided through our website, or any products offered by Amuri, you are welcome to contact us using the information below.
We will make reasonable efforts to respond to inquiries within a reasonable timeframe.
Amuri ApS
Copenhagen, Denmark
Email: amuri.cph@gmail.com
For inquiries related to orders, shipping, returns, or general customer support, please contact us by email and include your order number where applicable so that we can assist you more efficiently.
Additional contact details, including updates to our customer service channels, may also be published on our website from time to time.