Shipping policy

Delivery & Shipping Policy

Overview

This Shipping Policy describes how orders from amuri are processed, shipped, and delivered. We aim to provide a smooth and reliable delivery experience for all customers.

All orders are processed from our fulfillment location in Europe.

Order Processing

Orders are typically processed within 1–2 business days after the order has been placed.

Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed slightly.

If there is a significant delay in shipping your order, we will contact you via email.

Shipping Locations

We currently ship to:

Denmark
EU countries
Selected international destinations

If your country is not available at checkout, please contact us at support@amuri.com.

Shipping Costs

Shipping costs are calculated at checkout and depend on:

Destination
Package weight
Selected shipping method

From time to time we may offer free shipping promotions, which will be clearly stated on the website.

Estimated Delivery Times

Estimated delivery times after dispatch:

Denmark:
1–3 business days

EU:
3–7 business days

International:
5–12 business days

Please note that delivery times are estimates and may vary depending on the shipping carrier and customs processing.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this number to follow your package directly with the shipping carrier.

Customs, Duties & Taxes

For orders shipped outside the EU, customs duties and import taxes may apply depending on your country.

These charges are the responsibility of the customer and are not included in the product or shipping price.

Failed Deliveries & Incorrect Address

Please make sure that your shipping address is correct when placing your order.

If a package is returned to us due to:

incorrect address
failed delivery attempts
unclaimed package

we may charge additional shipping costs to resend the order.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost in transit, please contact us at support@amuri.com within 48 hours of receiving the package.

We will work with the shipping carrier to resolve the issue as quickly as possible.